What do we do?
Power Failure
Port Failure
Module Failure
Backplane Failure
Motherboard Inspection
Advanced Fault Diagnosis
Solutions for any Hardware
Failure Parts Replacement
Terms & Conditions
1. Service Charges: Service charges will be applicable according to the selected service package.
2. Additional Costs: If any additional issues are identified during inspection, extra charges may apply. The technician will inform the customer of the revised cost and obtain approval before proceeding with any additional work.
3. Repairs & Parts Replacement: Repair work, spare parts, and additional services will be charged separately unless explicitly included in the selected package. If any parts require replacement during the service, we will communicate the additional cost to the customer and charge it separately upon prior approval.
4. Service Scheduling: We reserve the right to reschedule or delay service appointments due to workload, traffic, weather conditions, or transportation-related issues.
5. Payment Policy: Full payment must be made upon completion of the service.
6. Advance Payment: An advance payment may be required for selected services, spare parts, or special-order items.
7. Cancellation Policy: A cancellation fee of BDT 500 will apply if the customer decides not to proceed with the service after the technician has arrived at the service location.
8. Warranty: Warranty coverage will depend on the type of repair and replacement parts.
9. Agreement: By booking or confirming a service, the customer acknowledges and agrees to all the Terms & Conditions stated above.