What do we do
v
Comprehensive
projector inspection and root-cause fault diagnosis
v
Internal dust
cleaning, optical engine cleaning, and air filter maintenance
v
Software,
firmware, and smart OS updates (where applicable)
v
Display, color
calibration, and image quality troubleshooting
v
Connectivity
diagnostics (HDMI, VGA, USB-C, and wireless screen mirroring)
v
Fan, thermal
paste, cooling system, and overheating diagnostics
v
Light source
inspection (lamp life check, laser diode, or LED array testing)
v
Power supply
unit (PSU) and motherboard diagnostics
v
Performance
optimization and thorough input/output functionality testing
v
Final quality
assurance (QA) burn-in testing
v
Professional
technician labor included
Terms &
Conditions
1.
Service
Charges: Service charges will be applicable according
to the selected service package.
2.
Additional
Costs: If any additional issues are identified
during inspection, extra charges may apply. The technician will inform the
customer of the revised cost and obtain approval before proceeding with any
additional work.
3.
Data Backup: We recommend backing up customer data before repair (Where
Applicable)
4.
Repairs
& Parts Replacement: Repair work, spare parts, and additional
services will be charged separately unless explicitly included in the selected
package. If any parts require replacement during the service, we will
communicate the additional cost to the customer and charge it separately upon
prior approval.
5.
Service
Scheduling: We reserve the
right to reschedule or delay service appointments due to workload, traffic,
weather conditions, or transportation-related issues.
6.
Payment
Policy: Full payment must be
made upon completion of the service.
7.
Advance
Payment: An advance payment may
be required for selected services, spare parts, or special-order items.
8.
Cancellation
Policy: A cancellation fee of
BDT 500 will apply if the customer decides not to proceed with the service
after the technician has arrived at the service location.
9.
Warranty: Warranty coverage will depend on the type of repair and
replacement parts.
10.
Agreement: By booking or confirming a service, the customer acknowledges
and agrees to all the Terms & Conditions stated above.