What do we do?
Device Inspection
Advanced Fault Diagnosis
Repair Assessment & Quotation
Quality Assurance & Service Completion
What to expect
Any Hardware/Parts Replacement
Terms & Conditions
- Service Charges: Service charges will be applicable according to the selected service package.
- Additional Costs: If any additional issues are identified during inspection, extra charges may apply. The technician will inform the customer of the revised cost and obtain approval before proceeding with any additional work.
- Data Backup: We recommend backing up customer data before repair (Where Applicable)
- Repairs & Parts Replacement: We will charge separately for repair work, spare parts, and additional services unless they are explicitly included in the selected package. If any parts require replacement during the service, we will communicate the additional cost to the customer and charge it separately upon prior approval.
- Service Scheduling: We reserve the right to reschedule or delay service appointments due to workload, traffic, weather conditions, or transportation-related issues.
- Payment Policy: Full payment must be made upon completion of the service.
- Advance Payment: We may require an advance payment for selected services, spare parts, or special-order items.
- Cancellation Policy: A cancellation fee of BDT 500 will apply if the customer decides not to proceed with the service after the technician has arrived at the service location.
- Warranty: Warranty coverage will depend on the type of repair and replacement parts.
- Agreement: By booking or confirming a service, the customer acknowledges and agrees to all the Terms & Conditions stated above.